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Horde is getting me crazy

Discussion in 'General Discussion' started by m0rpheu5, Jun 1, 2011.

  1. m0rpheu5

    m0rpheu5 Well-Known Member

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    Hello guys, i migrated three server from Pl*sk to cPanel, and i´m getting, many, but many reclamations from my clients about the webmail, they are saying me that always is been asking the email and password in horde, appears to be a session problems, but i´m using firefox/chrome/ie8 and for all of my pc´s in my office is working fine, i don´t know if is any problem about the version of ie or something like this, anybody had this issue too??

    Thanks
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Try this...

    In WHM's Tweak Settings, change the setting "Cookie IP validation" from Strict to Loose.

    What happens is some ISPs constantly change the IP addresses of their customers every few seconds causing the IP validation check (to curb successful theft of cookies) to kick in and ask for the user to login again. Changing this setting to Loose makes an amicable compromise between your customers being able to use webmail and the security of their cookies.
     
  3. m0rpheu5

    m0rpheu5 Well-Known Member

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    Hello guys, i have one client that is saying me that he can´t access with no way the webmail, he already tried in ALL computers on his office, in the computer on his home, and in the laptop of his wife too, using Internet Explorer, Firefox and Chrome, and he can´t use, follow below one print screen that he sent to me.

    http://img815.imageshack.us/img815/5023/errowebmail.jpg

    i have no idea what to do anymore, and the problem is that many clients ares asking me if i can turn back the old control panel and webmail because they aren´t having any problem =/

    could you please help me? Thanks
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:

    I'm not sure if this post is useful here or not:

    http://forums.cpanel.net/f5/blank-page-cpanel-213351.html#post879942
     
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