Horde is unavailable while the system is being upgraded. Horde constantly in Maintenance Mode.

Bdzzld

Well-Known Member
Apr 3, 2004
412
5
168
Hello,

The Horde Webmail of one of the accounts on a cPanel server is constantly in Maintenance Mode. This is the message when it's being accessed:

1625142229542.png
Other accounts on the same server do not have this kind of problem at all and are able to access Webmail without problems.
How can this be changed somehow?

Thanking you in advance.
 
Last edited by a moderator:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
6,923
912
313
cPanel Access Level
Root Administrator
Hey there! Usually this is the result of a lock file that wasn't properly cleared. Can you try running these commands on the server to clear that?

Code:
rm /var/cpanel/.application-locks/HordeUpdate:username
/usr/local/cpanel/bin/update_horde_config --user=username
You'll just need to change the "username" to the specific cPanel user you're working with.
 

Bdzzld

Well-Known Member
Apr 3, 2004
412
5
168
@cPRex: Removing the lock solved the problem. The user is able to get back into Webmail again. I also found :
Code:
UpdateHostname:username
in the same path for the same user, which I also removed.