Horde not listing mailboxes from default account login

BlueSteam

Well-Known Member
Feb 21, 2013
63
8
8
cPanel Access Level
Reseller Owner
Hi,

in the older version of horde, we were able to log in to horde using the default account username and password and it will show you all the email addresses inboxes.

Currently, some of my clients are seeing ONLY the inbox of the default account and nothing more.

See attached.

Is there any way to fix this?

Thanks
BlueSteam
 

Attachments

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
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Twitter
Hello :)

You should be able to select "Folder Actions → Show All Mailboxes" on the left side panel within Horde, and you will see the inboxes of the account's email users.

Thank you.
 

BlueSteam

Well-Known Member
Feb 21, 2013
63
8
8
cPanel Access Level
Reseller Owner
Thank you, this has resolved the issue.

One last thing, the inboxes are showing twice in the list on the left. Once under the "Folder Actions" button and once ABOVE as well.

What's the point of them being listed twice? See attachment.
 

Attachments

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
47,911
2,233
363
cPanel Access Level
DataCenter Provider
Twitter
If you access another webmail application such as Roundcube, you should be able to go to "Settings > Folders" and subscribe/unsubscribe to the additional subscriptions you are referring to.

Thank you.
 

BlueSteam

Well-Known Member
Feb 21, 2013
63
8
8
cPanel Access Level
Reseller Owner
Hi,

I haven't tried your suggestion because I don't think that's a valid reply. My question is about Horde not Roundcube. The question was WHY are the mailboxes listed twice on the left? Below and above the "Folder Actions" button?

Thanks