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Horde not working

Discussion in 'E-mail Discussion' started by BenjaminJunkDel, Dec 14, 2010.

  1. BenjaminJunkDel

    BenjaminJunkDel Registered

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    Hello
    I'm not very technical, just trying to sort out a problem with my parent's website. When they go to Horde on the Cpanel, they get this message: "Oops! This link appears to be broken", and are unable to access it, and therefore, their contacts also. Any help would be appreciated.
    Benjamin :)
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You might want to contact your host about this. In the meantime, what happens if they attempt to login to webmail.yourdomain.com with the full email address and email password?
     
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  3. BenjaminJunkDel

    BenjaminJunkDel Registered

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    Tried to contact host on numerous occasions, always seems to blame Cpanel, and says that it's out of his control. I'm not able to gain access with the webmail link you suggested unfortunately. Thanks for the idea though.
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    What happens when you try, exactly? Does this one work? yourdomain.com/webmail/
     
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  5. BenjaminJunkDel

    BenjaminJunkDel Registered

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    Hi, when I use the first suggested link, I straight away get a message saying that it doesn't exist. However, when i try the second suggested one: yourdomain.com/webmail/ I get through to the selection screen where you can chose either Horde or Squirrel. When I chose Horde, I get HTTP 404 Not Found, The webpage cannot be found.
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    If the host of the server you're on says something [like this] is out of his control, it may be time to find a new host.

    I'm sorry I cannot help more than that, it sounds like he may have disabled horde.

    You could ask him to contact cPanel himself, can't hurt.

    GL!
     
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