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Horde Webmail gives error "User is not authorised for Mail" after log in

Discussion in 'E-mail Discussions' started by sneader, Sep 5, 2012.

  1. sneader

    sneader Well-Known Member

    Joined:
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    After the 11.32.4 update last night, users on one of our servers can no longer use Horde. After logging into webmail, then clicking Horde, they are presented with the error:

    "User xxxx@example.com is not authorised for Mail"

    UPDATE: I opened a ticket with cPanel and a couple hours, they were able to fix it. Here is their response, in case anyone else is seeing this problem:

    - Scott
     
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