Horde Webmail gives error "User is not authorised for Mail" after log in

sneader

Well-Known Member
Aug 21, 2003
1,195
63
178
La Crosse, WI
cPanel Access Level
Root Administrator
After the 11.32.4 update last night, users on one of our servers can no longer use Horde. After logging into webmail, then clicking Horde, they are presented with the error:

"User [email protected] is not authorised for Mail"

UPDATE: I opened a ticket with cPanel and a couple hours, they were able to fix it. Here is their response, in case anyone else is seeing this problem:

The horde database was missing tables. I ran /usr/local/cpanel/bin/updatehorde and it is repopulated. Horde logins now work.
- Scott