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Host Lookup Failed

Discussion in 'E-mail Discussions' started by pasayev, Sep 6, 2014.

  1. pasayev

    pasayev Member

    Joined:
    Oct 15, 2013
    Messages:
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    cPanel Access Level:
    Root Administrator
    Hi everyone,

    Sometimes I check my Mail Queue Manager in WHM and see that some emails are waiting for sending. In details there is some problem as below:

    Code:
    1XPWCY-003WqX-Uo-H
    mailnull 47 12
    <esma@domain.com.tr>
    1409833906 1
    -helo_name pc6
    -host_address 85.105.xxx.xx.3681
    -host_auth dovecot_login
    -interface_address 185.22.xxx.xxx.587
    -active_hostname hosting.domain.com
    -received_protocol esmtpa
    -body_linecount 254
    -max_received_linelength 76
    -auth_id esma@domain.com.tr
    -host_lookup_failed
    XX
    1
    username@domain.com
    
    Is there any solution for host_lookup_failed?

    Thanks.
     
  2. Eric

    Eric Administrator
    Staff Member

    Joined:
    Nov 25, 2007
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    Location:
    Texas
    cPanel Access Level:
    Root Administrator
    Howdy,

    I would recommend opening up a support case with cPanel. There is likely a DNS issue that will require specifics.

    Thanks!
     
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