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Hostgator Reseller to Shared Migration

Discussion in 'Data Protection' started by rka81, Apr 8, 2013.

  1. rka81

    rka81 Registered

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    Wonder if someone can help me.......

    I was all set to change from being a reseller to a shared host package bydoing a full backup (as I want to transfer all my emails / files etc) and then restoring it on the new shared but then i have seen that the backup confirmation email refers to 'reseller config' etc and know i am unsure if this is the best way (or even if it will work) to transfer from a reseller to shared.

    Has anyone any idea if this restore will work or if they know of an alternative direction i could take?

    My situation: - Reseller Package with several addon domains, realistically only two (wordpress and zencart) of which i needed to transfer files (as other domains are just redirections) and i need to take all my emails from all the accounts with me

    Any assistance much appreciated

    Thanks
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    If it was me, I think I'd get the server setup properly first, Hostname, nameservers, security, create my Packages, Reseller options if needed, etc. And then I'd login to my new server, as root user, and do an account transfer this way:
    Copy an Account From Another Server With an Account Password - cPanel Documentation

    Once the account is moved, modifying Reseller options, changing IPs, changing owner of account even can be done easy enough.

    The part of the email that you mention is there whether you're a Reseller or not, no worries there.

    Your entire account should be restored intact, just as it is now, over there on the new server safely.
     
  3. rka81

    rka81 Registered

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    Thanks for the reply - I will look into what you suggested. Thanks again
     
  4. rka81

    rka81 Registered

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    Just looked as my new hosting is just shared I do t have the WHM Transfer option, so I guess I will try todo a restore of my reseller cpanel into my shared hosting and see if it works

    Thanks for all your help again
     
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    My apologies, I read your post incorrectly.
    Your Hosting Provider should be able to move your account for you, and of course, modify it afterward to fit your new Package with them.
     
  6. rka81

    rka81 Registered

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    Unfortunately as it is viewed as a 'downgrade' (costs less than the reseller account i currently own) they will not transfer my files/domain etc over for me so its a manual process on my behalf.

    So I guess I will create a full back up of my reseller acc and then try to restore it in my new shared acc and see what happens.

    Thanks for all your advice.
     
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