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Hosting account not blocked after exceeding file size quota

Discussion in 'General Discussion' started by SuperBaby, May 20, 2017.

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  1. SuperBaby

    SuperBaby Well-Known Member

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    I am surprised to see that one of my hosting account has used up 7Gb when the allowed space is set at 2Gb. How could this happen? Why cPanel did not stop the user from uploading further?
     
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    #1 SuperBaby, May 20, 2017
  2. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    #2 Infopro, May 20, 2017
  3. SuperBaby

    SuperBaby Well-Known Member

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    #3 SuperBaby, May 21, 2017
  4. SoftDux

    SoftDux Well-Known Member

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    I've seen this happen to normal hosting accounts as well.
     
    #4 SoftDux, May 21, 2017
  5. rpvw

    rpvw Well-Known Member

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    I believe the only automatic suspension included in cPanel for root owned accounts, is for 'over quota' bandwidth.

    If the facility exists to automatically suspend on disk quota (I have only found notifications in Tweak Settings for over quota disk) I haven't stumbled over it yet :)
     
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    #5 rpvw, May 21, 2017
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    #6 cPanelMichael, May 22, 2017
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