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Hosting Provider owner has disappeared and 20 000 sites are down [moved]

Discussion in 'General Discussion' started by Makio, Aug 28, 2006.

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  1. Makio

    Makio Registered

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    We are clients of Newista, Inc (www.newista..com)

    And since 25'Aug we can't access our sites.
    As I know there're hosted about 20 000 sites and all them have the same problem.

    And look what we have when we are trying to connect via IP:

    Unknown License File Version
    Verification Server: verify.cpanel.net
    Verification Ip Address: 69.90.250.56
    Auth Server: auth.cpanel.net
    Auth Ip Address: 198.66.78.9
    License Hostname: ronnie.anonydns.com
    Main Shared Ip: 69.16.223.75
    Main Server Ip: 69.16.223.75
    License Version:
    System Id: c82762942be2
    System Time: Mon Aug 28 09:16:28 2006
    Current Time: (License File Invalid)
    1 69.16.223.75 using package LIQUIDWEB-INTERNAL and is licensed though: Liquid Web Inc (active on: 2005-11-12 01:41:18, group: Liquidweb*) and is expired/deactived by matt@liquidweb.com on 2006-08-25 14:48:38.
    2 69.16.223.75 was using package 15-DAY-TEST and was licensed though: Direct Licenses (active on: 2005-11-01 04:42:59, group: Newista) and is expired/deactived by matt@liquidweb.com on 2005-11-12 01:41:18.

    Attempting Reactivation in second(s)!

    Updating Internal cPanel Information.... The cPanel license server said that your license has been expired. For more information visit: http://www.cpanel.net/lic.html The exact message was: The license is expired. (69.16.223.75)! . Done


    IT IS very bad and unethical conduction!
    Why 'cause of one hsoting provider more than 1000 companies must suffer? And there's no any notification or warning for us.

    How can we resolve this problem?
    How to change situation to better way?
    Please recommend something.

    Thanks.
     
  2. Bruce

    Bruce Well-Known Member

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  3. rhenderson

    rhenderson Well-Known Member

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    I can access it so they must have solved the problem.
     
  4. Makio

    Makio Registered

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    Matt's answer

    Look:

    Makio,

    You must contact the company you are a client of, Newista, for details
    on this situation. They are aware of the reasons involved.

    Please contact "support@liquidweb.com" if you have further questions.

    Sincerely,

    Matthew Hill
    Liquid Web Inc.
     
  5. Makio

    Makio Registered

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    U can access Newsita.com but not our sites on their IP


    So, their system still cheats people. They pay and lost money.
    Theur IP (ehich was blocked with cPanel use) - 69.16.223.75
    and we still see this:

    Verification Server: verify.cpanel.net
    Verification Ip Address: 69.90.250.56
    Auth Server: auth.cpanel.net
    Auth Ip Address: 198.66.78.9
    License Hostname: ronnie.anonydns.com
    Main Shared Ip: 69.16.223.75
    Main Server Ip: 69.16.223.75
    License Version:
    System Id: c82762942be2
    System Time: Mon Aug 28 11:26:23 2006
    Current Time: (License File Invalid)
    1 69.16.223.75 using package LIQUIDWEB-INTERNAL and is licensed though: Liquid Web Inc (active on: 2005-11-12 01:41:18, group: Liquidweb*) and is expired/deactived by matt@liquidweb.com on 2006-08-25 14:48:38.
    2 69.16.223.75 was using package 15-DAY-TEST and was licensed though: Direct Licenses (active on: 2005-11-01 04:42:59, group: Newista) and is expired/deactived by matt@liquidweb.com on 2005-11-12 01:41:18.
     
  6. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    This is not related to cPanel in any way and so is innapropriate for these forums. You should take up any issues that you have with your web hosting provider.
     
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