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Hosting websites on one cPanel server and email facility on another

Discussion in 'General Discussion' started by Rayant, Mar 21, 2018.

  1. Rayant

    Rayant Registered

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    HI I have a WHM accound and I would like to have the website hosted on a cpanel accound and having email on another cpanel account.

    When I created the cpanel for www.domain.com its ok but when I went to the mailserver cpanel and tried to add the domain there so I will be able to create email accounts I cannot add the domain as an addon domain giving me this error:

    (XID x8qugr) The domain “domain.com” already exists in the Apache configuration.

    Is there a work around for this please ?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    You can't add the same domain name to multiple cPanel accounts on the same server. Check to verify if the domain name already exists on the server you are attempting to add it to with a command like this:

    Code:
    /scripts/whoowns domain.tld
    Thank you.
     
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  3. Rayant

    Rayant Registered

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    The domain is owned by a cpanel account.

    So its not possible to have a cpanel hosting only websites and another cpanel to host only email accounts under the same WHM ?
     
    #3 Rayant, Mar 21, 2018
    Last edited by a moderator: Mar 21, 2018
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    That's correct. You can't add the same domain name under multiple cPanel accounts.

    Thank you.
     
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  5. Rayant

    Rayant Registered

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    Thanks
     
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