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Hostname A Entry Missing!

Discussion in 'General Discussion' started by no1son, Nov 25, 2005.

  1. no1son

    no1son Member

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    Any help would be appreciated 2 days and its doing my head in going from hosting company and isp..!

    Yesterday I loged into my server and Hostname A Entry Missing!

    The server was unable to lookup an an A entry for its hostname (server.michaelchan.me.uk). This is generally because the entry was never added. However this could also be the result of your nameserver(s) being down. If you would like to attempt to automaticlly add the entry, .


    I did this and it has not soled the problem ..! my server was configured with the domain wwww.michalchan.me.uk

    So that site is down but all the other on the server are ok the panic problem I have is that the all the mail goes through this domain some how so all the enquiry forms are not going anywhere there just stacking up on the server.

    When check the email client this tells me that its not resolved as below Message, I have talked to the isp of the domain they say it is ok on there end and it’s the server ..! guess what spent all day on to the server company which says it’s the isp ..!!!!!!!

    OMG I need help ..no were else to go if any one can advise if this is a WMH problem and how to solve it I would be more than happy.



    1EfbyJ-0001Rh-84 is not frozen
    delivering 1EfbyJ-0001Rh-84
    Connecting to ibmr.btconnect.com [194.73.73.216]:25 ... connected
    SMTP<< 220 c2bthimr05.btconnect.com ESMTP Mirapoint 3.5.9-GR; Fri, 25 Nov 2005 16:27:03 GMT
    SMTP>> EHLO server.michaelchan.me.uk
    SMTP<< 250-c2bthimr05.btconnect.com Hello [147.202.64.66], pleased to meet you
    250-8BITMIME
    250-SIZE 52428800
    250-DSN
    250-ETRN
    250-AUTH LOGIN
    250-AUTH=LOGIN
    250 HELP
    SMTP>> MAIL FROM:<root@server.michaelchan.me.uk> SIZE=1477
    SMTP<< 451 <root@server.michaelchan.me.uk>... Sender domain must resolve
    SMTP>> QUIT
    LOG: MAIN
    == no1son@btclick.com R=lookuphost T=remote_smtp defer (0): SMTP error from remote mail server after MAIL FROM:<root@server.michaelchan.me.uk> SIZE=1477: host ibmr.btconnect.com [194.73.73.216]: 451 <root@server.michaelchan.me.uk>... Sender domain must resolve
    Return to Mail Queue
     
  2. DigitalSurgeon

    DigitalSurgeon Well-Known Member

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  3. hostmedic

    hostmedic Well-Known Member

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    Location:
    Washington Court House, Ohio, United States
    cPanel Access Level:
    DataCenter Provider
    reverse dns

    Generally this is due to DNS not being setup properly -

    I just went through a nightmare with this personally with one box -


    I had been using Enom's dns servers - when I switched this individual box over to use the box itself - it all resolved fine

    http://forums.cpanel.net/showthread.php?t=39352&page=3&highlight=451

    PM me if you need help tomorrow I will be 100% unavailable - but can try to help you tonight.
     
  4. Izzee

    Izzee Well-Known Member

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    It is indeed a reverse DNS issue.

    http://www.dnsreport.com/tools/dnsreport.ch?domain=michaelchan.me.uk
    DNS Report for michaelchan.me.uk
    http://www.dnsstuff.com/tools/ptr.ch?ip=michaelchan.me.uk
    No PTR records exist for 147.202.64.66

    This is the entry (or similar) that is missing from your DNS Record
    66.64.202.147.in-addr.arpa IN PTR michaelchan.me.uk 10800s (03:00:00)

    Contact your Data Center (Virtuoso Net Solutions or team.teamnet.net perhaps) and ask them to set up the reverse dns (PTR) for you.
    Good luck!
    :)
     
    #4 Izzee, Nov 26, 2005
    Last edited: Nov 26, 2005
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