Hostname changed and cannot read license file

YanoLoL

Member
Oct 15, 2016
10
0
1
Brazil
cPanel Access Level
Root Administrator
I changed my hostname and now fail in my license

Cannot Read License File
To access the interface, you must install the license and ensure that the license is active.

The cPanel license server said that a license could not be issued for your server (66). For more information visit: Legal Notices - cPanel Inc. The exact message was: Already Used cPanel/WHM Trial License for this IP. (0.0.0.0)​

I try run this script
/usr/local/cpanel/cpkeyclt

But return this
Updating cPanel license...Done. Update Failed!
Error message:
The cPanel license server said that a license could not be issued for your server (66).
For more information visit: Legal Notices - cPanel Inc.

The exact message was: Already Used cPanel/WHM Trial License for this IP. (0.0.0.0)​

My license is valid


upload_2018-9-17_21-4-53.png
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,297
1,251
313
Houston
Hi @YanoLoL

Yea I was going to note it looks like the license you're using has expired. You'll need to resolve this with our customer service department directly you can reach them at [email protected]