Hello there! I'm new and wanted to see if anyone could give me a hand. I'm a web developer tasked with doing some basic dedicated server management for a client (they employ a network team that have no experience with LAMP). The dedicated server kept sending me DNS errors related to the lack of a FQDN hostname (which was an arbitrary automatically assigned hostname from the provider).
The main domain for the client has DNS centrally hosted outside of the provider, and I had the network team create me an A record of xyz.clientdomain.com to point to the IP address of the server. However, when I changed the hostname to xyz.clientdomain.com and added the A record entry within WHM, I attempted to access one of the domains on the server and it pointed to a cPanel/WHM 404 page. If I switched the hostname back to the one that was initially provided, the domains work again.
Bottom line: what am I doing wrong? Do I need to contact the hosting provider for assistance? Thanks in advance!
Server Specs:
Intel Xeon E3-1220L 2.2GHz
8GB RAM
500GB HDD
RHEL 6.3 x86_64 standard
cPanel/WHM 11.34.1 (build 6)
The main domain for the client has DNS centrally hosted outside of the provider, and I had the network team create me an A record of xyz.clientdomain.com to point to the IP address of the server. However, when I changed the hostname to xyz.clientdomain.com and added the A record entry within WHM, I attempted to access one of the domains on the server and it pointed to a cPanel/WHM 404 page. If I switched the hostname back to the one that was initially provided, the domains work again.
Bottom line: what am I doing wrong? Do I need to contact the hosting provider for assistance? Thanks in advance!
Server Specs:
Intel Xeon E3-1220L 2.2GHz
8GB RAM
500GB HDD
RHEL 6.3 x86_64 standard
cPanel/WHM 11.34.1 (build 6)