Hotmail Accepts but Doesn't Deliver

magency

Member
Jan 11, 2014
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Root Administrator
I have read many posts about Hotmail not accepting emails. I have setup the SPF and the only way to get an email from any of my domains is for that Hotmail user to go and whitelist the email. Are there any procedures for setting up the server to stop this requirement?

I am on a VPS

Thanks
 

cPanelPeter

Technical Analyst III
Staff member
Sep 23, 2013
575
20
143
cPanel Access Level
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Twitter
Hello,

Sounds more like a Hotmail problem then a cPanel/WHM issue. If Hotmail accepts the email message from your VPS, then technically it is out of your hands.
 

magency

Member
Jan 11, 2014
8
0
1
cPanel Access Level
Root Administrator
I actually talked to Microsoft and it is IP reputation -- new ip, Now all items are going to hotmail but straight to Junk folder. Same happens with GMail so need to reduce that. Any suggestions would be great.