How can I correct the Unread mail count - Squirrelmail, Roundcube

R

revolver

Registered
Jul 27, 2002
3
0
151
Hi there,

I've got myself in a little jam that all started when a customer failed to set up a filter properly in cPanel. Four emails got sent to a folder that wasn't picked up by Roundcube or Squirrel. I thought I could just shell in and copy the four emails to her inbox new/ folder.

Squirrelmail and Roundcube both now show four unread emails - BUT they are nowhere to be seen! How can I correct this, ideally by showing the customer her emails, but if necessary I will settle for just removing the erroneous unread mail count!

Thanks,

Simon
 
You must log in or register to reply here.
Thread starter Similar threads Forum Replies Date
sozotech Formatting email header correctly for multiple TO addresses Email 7
M How can I know if a user is connecting to email correctly using SSL on IMAP and/or POP3 Email 1
L In Progress CPANEL-42290 - Incorrect handling of zen.spamhaus.org Email 3
C How to setup correct from email in WHM? Email 8
D Unable to send mail from cpanel, possibly remote side greylist isn't handled correctly Email 3
Similar threads
Formatting email header correctly for multiple TO addresses
How can I know if a user is connecting to email correctly using SSL on IMAP and/or POP3
In Progress CPANEL-42290 - Incorrect handling of zen.spamhaus.org
How to setup correct from email in WHM?
Unable to send mail from cpanel, possibly remote side greylist isn't handled correctly
Top Bottom