How can I stop default accounts from sending mail?

peter-wetink

Member
Dec 16, 2013
11
0
1
cPanel Access Level
Root Administrator
Hi all,

I have just had a quick check of my mail server logs and have discovered that one of my accounts is sending a whole lot of mail and I was wondering if there is anyway to block a specific account from sending mail on the server?

The email address they are using is in the format: accountname@mailserver.co.uk

I have suspended the account for now and am going to check through to remove any scripts that are in their folder but I would really like these accounts to be stopped from sending anything in the future.
 

PeterSauer

Registered
Jan 9, 2014
3
0
1
cPanel Access Level
Website Owner
Hello,

There is presently no way to stop email sending per account. Feel free to open up a feature request.

Are you certain the account is not simply compromised?
I have recently had the same issue
SMTP error from remote mail server after initial connection:
host idcmail.shaw.ca [64.59.134.8]: 554-idcmail.shaw.ca
554 Your connection from 204.19.248.22 has been rejected due to poor reputation.

I keep my cPanel open most of the time monitoring my activities on my account (latest visitor).
I notice when I want to change my password for the cPanel it asks me for my old password, yet if someone compromises my account once they are in they can change my email passwords at will, it would be safer to have the same level of password security as when changing cPanel password by asking for the old password when changing the email password.
I am now keeping my cPanel off now until I need it and have changed all passwords email and cPanel.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,268
463
I notice when I want to change my password for the cPanel it asks me for my old password, yet if someone compromises my account once they are in they can change my email passwords at will, it would be safer to have the same level of password security as when changing cPanel password by asking for the old password when changing the email password.
Feel free to submit a feature request for this via:

Submit A Feature Request

Thank you.