How can I use addon domain which DNS server is out of WHM server

Kenji Sato

Registered
Jan 30, 2020
1
0
0
Japan
cPanel Access Level
Root Administrator
When I add a domain name to add-on domain, cPanel returns XID npcvc4 error (domain ip address point to other dns server).
But I would like to create only web site on cPanel and would like to use DNS server out of this server.
Are there any setting allow this use of add-on domain?
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,263
313
Houston
Hello,

There are a couple of ways of doing this:

1. Add the IP address that the domain is pointing to in WHM>>IP Functions >> Configure Remote Service IP's​
2. Go to WHM>>Server Configuration>>Tweak Settings -> Allow Remote Domains​

Alternatively you could also point the domain to the server then add it as an addon domain.