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SOLVED How can you disable two form authentication via root command?

Discussion in 'Security' started by WebHostPro, Mar 28, 2018.

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  1. WebHostPro

    WebHostPro Well-Known Member
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    I have a customer that set up two form authentication and forgot the details. How do I disable it from the root command line?
     
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    #1 WebHostPro, Mar 28, 2018
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    You can disable two-factor authentication with the following command:

    Code:
    whmapi1 twofactorauth_disable_policy
    Thank you.
     
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    #2 cPanelMichael, Mar 28, 2018
  3. WebHostPro

    WebHostPro Well-Known Member
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    Thanks for the quick reply!
     
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    #3 WebHostPro, Mar 28, 2018
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  4. WebHostPro

    WebHostPro Well-Known Member
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    Oh actually, I ran that and got:

    # whmapi1 twofactorauth_disable_policy
    ---
    metadata:
    command: twofactorauth_disable_policy
    reason: OK
    result: 1
    version: 1

    Yet, it's still there. Is there more I need to do to disable it?
     
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    #4 WebHostPro, Apr 1, 2018
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    #5 cPanelMichael, Apr 2, 2018
  6. WebHostPro

    WebHostPro Well-Known Member
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    Oh sorry it's for the WHM. It asks for 4 questions to access that where set by the previous webmaster that our customer used. Now the customer can't get in after letting their webmaster go.
     
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    #6 WebHostPro, Apr 2, 2018
  7. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    That's actually the Security Questions feature enabled with the Limit Logins to Verified IP Addresses option in "WHM Home » Security Center » Configure Security Policies". We document how to disable this from the command line at:

    Configure Security Policies - Version 70 Documentation - cPanel Documentation

    Thank you.
     
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    #7 cPanelMichael, Apr 3, 2018
  8. WebHostPro

    WebHostPro Well-Known Member
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    That did it! Thanks a million :)
     
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    #8 WebHostPro, Apr 3, 2018
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