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How do i connect an ftp account on cpanel, with cute ftp pro 7?

Discussion in 'General Discussion' started by edshaw, Oct 12, 2005.

  1. edshaw

    edshaw Member

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    i keep getting:
    STATUS:> Getting listing "public_html"...
    STATUS:> Resolving host name ftp.ed.hackersuk.info...
    STATUS:> Host name ftp.ed.hackersuk.info resolved: ip = 66.98.226.91.
    STATUS:> Connecting to FTP server ftp.ed.hackersuk.info:21 (ip = 66.98.226.91)...
    STATUS:> Socket connected. Waiting for welcome message...
    220---------- Welcome to Pure-FTPd [TLS] ----------
    220-You are user number 1 of 50 allowed.
    220-Local time is now 16:33. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 15 minutes of inactivity.
    STATUS:> Connected. Authenticating...
    COMMAND:> USER *****
    331 User ***** OK. Password required
    COMMAND:> PASS *****
    530 Authentication failed, sorry
    ERROR:> Not logged in.
    ERROR:> Can't login. Disconnecting...

    but i know the user and password are correct as i set them up. this is getting rather frustrating and any help would be greatly apprieciated. thanks, pleas email any suggestions to ed_shaw_4@hotmail.com
     
  2. chirpy

    chirpy Well-Known Member

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    Is this your own server? If not, you need to speak to your web hosting provider, if it is then what messages are you seeing in the relevant server logs?
     
  3. Murtaza_t

    Murtaza_t Well-Known Member

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    Sicne you get "530 Authentication failed, sorry" error, it is clear that your user and pasword is not correct. Try using the following information :

    Host : IP address OR domain_name
    User : user_name OR user_name@domain_name
    Pass : xxxxxx
    Port : 21

    User and password should be same as your Cpanel login details.
     
  4. edshaw

    edshaw Member

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    thankyou, it was the username, it needed to be user@domain_name
    i am getting a different error now but i think it is because i was changing everyhig to try and get it to work:
    STATUS:> Login successful.
    COMMAND:> PWD
    257 "/" is your current location
    STATUS:> Home directory: /
    COMMAND:> FEAT
    211-Extensions supported:
    EPRT
    IDLE
    MDTM
    SIZE
    REST STREAM
    MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
    MLSD
    ESTP
    PASV
    EPSV
    SPSV
    ESTA
    AUTH TLS
    PBSZ
    PROT
    211 End.
    STATUS:> This site supports features.
    STATUS:> This site supports SIZE.
    STATUS:> This site can resume broken downloads.
    COMMAND:> REST 0
    350 Restarting at 0
    COMMAND:> CWD /public_html
    550 Can't change directory to /public_html: No such file or directory
    ERROR:> Requested action not taken (e.g., file or directory not found, no access).

    i will change the remote folder back and see if it works
     
  5. edshaw

    edshaw Member

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    it works now
     
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