Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

How do I delete a cPanel account

Discussion in 'General Discussion' started by xlcruk, Apr 30, 2013.

  1. xlcruk

    xlcruk Registered

    Joined:
    Apr 30, 2013
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Reseller Owner
    Hello

    I created an Alpha account www.mysite.com in WHM of www.mysite2.com
    However there was never a WHM in www.mysite.com cPanel
    Now I can't access www.mysite.com via a browser or ftp.
    I tried to recreate the account in WHM of www.mysite2.com but got the following message:

    Sorry, the domain 'mysite.com' is already setup (remove it from httpd.conf with '/scripts/killvhost mysite.com', and be sure to excise it from /var/cpanel/userdata/)

    This message is gobbledegook to a thicko newbie like me so I would be grateful if someone could explain to me in words of 1 syllable what I have to do. What is httpd.conf

    Thanks for looking
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,479
    Likes Received:
    421
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Can you say this another way? Not sure I'm reading it correctly.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. jakesully

    jakesully Well-Known Member

    Joined:
    Nov 9, 2011
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    56
    cPanel Access Level:
    Root Administrator
    use the terminate account feature inside WHM to delete the cpanel accounts :)
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice