How Do I Disable the Interface Analytics NagPop?

iNiC

Member
Aug 1, 2020
23
4
3
Earth
cPanel Access Level
Reseller Owner
Near bottom right is a pop-out that asks to Accept or Deny sending data to cPanel, L.L.C. .
I have set the cPanel at least 10 times "DENY" but it doesn't take No for a answer and asks every time I start cPanel, or go back from a tab to another waiting cPanel tab.

IMO - Deny should stick because if we change our minds later, the popout Icon is always there.
Thanks
~i
 

iNiC

Member
Aug 1, 2020
23
4
3
Earth
cPanel Access Level
Reseller Owner
Hey, thanks for the fast response. We don't know why it started, and know even less as to why it stopped. But it stopped. Thanks again. I'll just assume the Matrix had a glitch :)
~i
(edited typo)
 

Spirogg

Well-Known Member
Feb 21, 2018
700
161
43
chicago
cPanel Access Level
Root Administrator
Hey there! That's odd - once you choose the "deny" option it should stick and not ask again. I wasn't able to reproduce this just now on a test machine.

Can you let me know what version of cPanel you're using?
This also happened to me a few days ago 102.07 , so hopefully it stays that way :)
 
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michnew

Registered
Oct 29, 2022
1
0
0
munich
cPanel Access Level
Root Administrator
I have same, can't disable it, it keeps popping up over and over again ..

cPanel Version
106.0.9

btw I have same issue on several WHM installs, it's a bit irritating :)
 
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rbairwell

Well-Known Member
May 28, 2022
96
40
18
Mansfield, Nottingham, UK
cPanel Access Level
Root Administrator
Out of interest, are you seeing this issue on every single cPanel/WHM pages or just some of them?

I've only seen this popup reoccur on WHM when I use the cPLicenensing Account DNS Check WHM Plugin (when I click "Deny", in the browser "Developer tools" I can see it call https://server.example.com:2087/cpsessXXXX/json-api/nvset?api.version=1&key=analytics&value=off and receive {"data":{"nvdatum":[{"key":"analytics","value":"off"}]},"metadata":{"result":1,"reason":"OK","command":"nvset","version":1}} back. However, whenever I go to another page on the "Account DNS Check" plugin (or just reload the existing one), the popup returns.

Which web browser are you using?