How do I disable tokens? I don't see the setting in Tweak Settings anymore.

BianchiDude

Well-Known Member
PartnerNOC
Jul 2, 2005
619
0
166
How do I disable tokens? I don't see the setting in Tweak Settings anymore.

WHM 11.38.0 (build 12)
 

quietFinn

Well-Known Member
Feb 4, 2006
1,222
87
178
Finland
cPanel Access Level
Root Administrator

quietFinn

Well-Known Member
Feb 4, 2006
1,222
87
178
Finland
cPanel Access Level
Root Administrator
Great! :( :confused:

I have a client who is being asked to relogin every 5 minutes with an error saying the security token was missing from his request, kinda excessive you ask me.
Does your client happen to use shared mobile connection?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
I have a client who is being asked to relogin every 5 minutes with an error saying the security token was missing from his request, kinda excessive you ask me.
Security tokens are now required, but this should not log a user out of cPanel/WHM every five minutes. Please open a support ticket for this so we can check to see if it's a user-based issue, or a problem with our software.

Submit A Ticket

You can post the ticket number here so we can monitor the support request.

Thank you.
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,607
77
308
cPanel Access Level
Root Administrator
Great! :( :confused:

I have a client who is being asked to relogin every 5 minutes with an error saying the security token was missing from his request, kinda excessive you ask me.
This can happen if the following are both true:

1. The server is configured to use HTTP Basic Authentication ( Enable HTTP Authentication in Tweak Settings)
2. Browser Bookmarks are used to access the needed functionality in cPanel & WHM