Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

How do I prvent this authentication?

Discussion in 'E-mail Discussion' started by barlee, Jul 9, 2015.

  1. barlee

    barlee Active Member

    Joined:
    Nov 2, 2014
    Messages:
    30
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Hi,

    A customer of mine has had this email sent to him, by someone who contacts him.

    554 5.7.1 Mail (id-43521-00718) appears to be unsolicited, please resend with the code a0e4yta5 appended to email subject and ask to have your sender email whitelisted (the code a0e4yta5 changes each 24 hours).

    Is there a setting in his control panel (cPanel) where is can disable this from happening, I assume this is a global setting my server guy setup, but he is not in contact right now.

    Thanks in advance
     
    #1 barlee, Jul 9, 2015
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,472
    Likes Received:
    421
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Going by that message, it seems he's installed ASSP on your server. (I'm guessing) You can google this to find that out:
    "appears to be unsolicited, please resend with the code"

    ASSP is not supported by cPanel. You might try here for assistance with this question:
    assp.sourceforge.net/forum
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Infopro, Jul 9, 2015
  3. barlee

    barlee Active Member

    Joined:
    Nov 2, 2014
    Messages:
    30
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Thank you, I will ask the developer, I have been in contact before, I was not sure it was an ASSP feature.
     
    #3 barlee, Jul 9, 2015
(You must log in or sign up to post here.)
Loading...
Similar Threads - prvent authentication
  1. speckados

    New Thread Email authentication not working with local sender

    speckados, Oct 16, 2018 at 10:15 AM, in forum: E-mail Discussion
    Replies:
    0
    Views:
    36
    speckados
    Oct 16, 2018 at 10:15 AM
  2. sparek-3

    Dovecot Authentication

    sparek-3, Sep 24, 2018, in forum: E-mail Discussion
    Replies:
    10
    Views:
    167
    sparek-3
    Sep 27, 2018
  3. aboyz

    How to block Incorrect authentication data?

    aboyz, Aug 23, 2018, in forum: E-mail Discussion
    Replies:
    2
    Views:
    99
    cPanelLauren
    Aug 24, 2018
  4. Marani

    cPanel API Authentication questions

    Marani, Aug 6, 2018, in forum: cPanel Developers
    Replies:
    7
    Views:
    258
    cPanelLauren
    Aug 10, 2018
  5. Benjamin D.

    SOLVED Apache authentication directive not working as expected

    Benjamin D., Jul 27, 2018, in forum: EasyApache
    Replies:
    9
    Views:
    146
    Benjamin D.
    Jul 30, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice