The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

How do I prvent this authentication?

Discussion in 'E-mail Discussions' started by barlee, Jul 9, 2015.

  1. barlee

    barlee Active Member

    Joined:
    Nov 2, 2014
    Messages:
    29
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hi,

    A customer of mine has had this email sent to him, by someone who contacts him.

    554 5.7.1 Mail (id-43521-00718) appears to be unsolicited, please resend with the code a0e4yta5 appended to email subject and ask to have your sender email whitelisted (the code a0e4yta5 changes each 24 hours).

    Is there a setting in his control panel (cPanel) where is can disable this from happening, I assume this is a global setting my server guy setup, but he is not in contact right now.

    Thanks in advance
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,446
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Going by that message, it seems he's installed ASSP on your server. (I'm guessing) You can google this to find that out:
    "appears to be unsolicited, please resend with the code"

    ASSP is not supported by cPanel. You might try here for assistance with this question:
    assp.sourceforge.net/forum
     
  3. barlee

    barlee Active Member

    Joined:
    Nov 2, 2014
    Messages:
    29
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Thank you, I will ask the developer, I have been in contact before, I was not sure it was an ASSP feature.
     
Loading...

Share This Page