How do I set up a ptr record in the dns zone?

5stars

Active Member
Oct 10, 2006
38
0
156
I have noticed that in Main >> DNS Functions >> Edit DNS Zone there is a option for adding PTR records.
I only need it for only 1 IP
I want to add the PTR record because hotmail said it's an issue and that is why my e-mails are going to the junk folder afret being blocked.
They say:"
We think this behavior may be occurring because there is a problem with the PTR Record for 89.32.113.12. Per technical guidelines, Hotmail will often reject connections from servers that can not properly respond to an rDNS lookup"


Is this form correct?
domain.com.14400 IN PTR 89.32.113.12

The actual IP is at it is 89.32.113.12 am I supose to put it backward like this?
domain.com.14400 IN PTR 12.113.32.89

I have searched but found no examples that show how to do it in the edit dns zone.
 

AndyReed

Well-Known Member
PartnerNOC
May 29, 2004
2,221
4
193
Minneapolis, MN
We think this behavior may be occurring because there is a problem with the PTR Record for 89.32.113.12. Per technical guidelines, Hotmail will often reject connections from servers that can not properly respond to an rDNS lookup"

Is this form correct?
They meant rDNS PTR record. rDNS can be setup on your IP(s) by your Data Center (DC), only. That said, ask your DC to setup rDNS for you.
 

5stars

Active Member
Oct 10, 2006
38
0
156
They meant rDNS PTR record. rDNS can be setup on your IP(s) by your Data Center (DC), only. That said, ask your DC to setup rDNS for you.
What do you mean by DC?
I don't understand, are you refering to my ISP?

I have done a Reverse DNS lookup and it states now that I have a PTR record, the problem is that the IP that it provides after the test is not mine, shouldn't the ip be my IP reversed?
In stead it says that my ptr record is some other IP that is not mine, it's my ISP'S IP, should my PTR record be my IP but reverse?
I just want to know how my ptr should really look, so I know what to tell my ISP on the phone.
 
Last edited:

AndyReed

Well-Known Member
PartnerNOC
May 29, 2004
2,221
4
193
Minneapolis, MN
What do you mean by DC?
It means Data Center (DC). Do you have your own dedicated server? If yes, as I said, just talk to your DC about rDNS. They should know what you are referring to.
 

5stars

Active Member
Oct 10, 2006
38
0
156
It means Data Center (DC). Do you have your own dedicated server? If yes, as I said, just talk to your DC about rDNS. They should know what you are referring to.
I have my own phisical server, as in a computer on my deks with linux on it, I didin't rent it online, so there is no data center for me.
Could you be speaking about my ISP maybe?