The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

How do you delete duplicate emails

Discussion in 'E-mail Discussions' started by alexb123, Mar 26, 2014.

  1. alexb123

    alexb123 Member

    Joined:
    Mar 29, 2011
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    51
    We had problems setting up out emails in outlook and this has created 4 or 5 duplicates of the same email within one of our account. We cannot delete the duplicated in outlook as we use 365 and none of the addon programs work for it.

    So we need to delete them from the Cpanel email but we don't have a clue how. Any ideas?

    Thanks

    Alex
     
    #1 alexb123, Mar 26, 2014
  2. rhenderson

    rhenderson Well-Known Member

    Joined:
    Apr 21, 2005
    Messages:
    785
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Oklahoma
    cPanel Access Level:
    Root Administrator
    Can't you just login to the cPanel webmail and delete it?
     
    #2 rhenderson, Mar 26, 2014
  3. LostNerd

    LostNerd Well-Known Member

    Joined:
    Mar 12, 2014
    Messages:
    258
    Likes Received:
    11
    Trophy Points:
    18
    Location:
    Hastings, East Sussex, UK
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hit File, Account Settings and delete the email accounts from there. If that fails, you may have to revert Outlook to default which is a major pain as there is no easy way to do it.

    For your information, there is an issue in Microsoft Outlook (365) where you are unable to download your folders, delete emails and basically maintain your inbox via Outlook unless you do the following...

    1. Open Outlook (Obviously ;-) )
    2. Hit "File" and click "Account Settings"
    3. Hit "Change" on the email you're having issues with.
    4. Click "More Settings"
    5. Go to the "Advanced" tab and find "Root folder path"
    6. Type "INBOX" in there.
    7. Save the new configuration and you'll be able to manage your inbox entirely from there. Everything should work normally as if you were on webmail.

    I hope this helps.
     
    #3 LostNerd, Mar 26, 2014
  4. alexb123

    alexb123 Member

    Joined:
    Mar 29, 2011
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    51
    Cheers guy I think its sorted :)
     
    #4 alexb123, Mar 27, 2014
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    36,294
    Likes Received:
    1,207
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    I am happy to see you were able to resolve the issue. Note that the emails are likely not duplicated on the server-side, and instead were only duplicated through multiple POP3 downloads on the client-side.

    Thank you.
     
    #5 cPanelMichael, Mar 31, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - delete duplicate emails
  1. furquan

    How can I delete these mass mails?

    furquan, Jul 19, 2017 at 10:29 PM, in forum: E-mail Discussions
    Replies:
    1
    Views:
    27
    cPanelMichael
    Jul 20, 2017 at 8:53 AM
  2. sadasan

    How to delete email before 2014.12.31?

    sadasan, Jul 17, 2017 at 3:23 PM, in forum: General Discussion
    Replies:
    2
    Views:
    46
    cPanelMichael
    Jul 17, 2017 at 3:41 PM
  3. Ahmed Hany

    Is it safe to delete: email_log_system_system.ibd in var/lib/mysql/rewllcxy_email/

    Ahmed Hany, Jul 11, 2017, in forum: General Discussion
    Replies:
    3
    Views:
    56
    cPanelMichael
    Jul 12, 2017
  4. jsteremberg

    SOLVED How to restore a deleted script

    jsteremberg, Jul 1, 2017, in forum: General Discussion
    Replies:
    3
    Views:
    61
    cPanelMichael
    Jul 3, 2017
  5. 000

    Delete ALL attachments from server with 50 or more accounts?

    000, Jun 21, 2017, in forum: E-mail Discussions
    Replies:
    1
    Views:
    71
    cPanelMichael
    Jun 21, 2017

Share This Page