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How do you uninstall cPGS: cPanel Game Servers?

Discussion in 'General Discussion' started by Guile, Oct 21, 2014.

  1. Guile

    Guile Well-Known Member

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    I'm trying to uninstall cPGS: cPanel Game Servers but I see no way to do it. Clicking on Game Server Management under plugins loads a new page with the message: Failed to find host: cpgs.cpanel.net

    I looked under Manage Plugins section but it does not show cPGS.
     
    #1 Guile, Oct 21, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello :)

    You should be able to remove the plugin with a command such as:

    Code:
    /usr/local/cpanel/bin/unregister_cpanelplugin /var/cpanel/registered_cpanelplugins/cpgs
    Thank you.
     
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    #2 cPanelMichael, Oct 21, 2014
  3. Guile

    Guile Well-Known Member

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    Thanks. But after this I still see "Game Server Management" under plugins in WHM. Clicking on it shows: Failed to find host: cpgs.cpanel.net
     
    #3 Guile, Oct 21, 2014
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Feel free to open a support ticket using the link in my signature and we can help you uninstall it. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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    #4 cPanelMichael, Oct 22, 2014
  5. Luciel

    Luciel Active Member

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    Did this get solved? Same issue here, thanks.
     
    #5 Luciel, Jan 8, 2015
  6. Guile

    Guile Well-Known Member

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    No, I never created a ticket.
     
    #6 Guile, Jan 8, 2015
  7. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Feel free to open a ticket so we can assist you with this. Post the ticket number here and we will update this thread with the outcome.

    Thank you.
     
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    #7 cPanelMichael, Jan 8, 2015
  8. Luciel

    Luciel Active Member

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    Hi,

    Sorry, completely forgot, I´ve just created the ticket, the Ticket ID: 6342003
     
    #8 Luciel, Apr 4, 2015
  9. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    To update, the user needed to manually move their TeamSpeak data to it's own installation before allowing us to test further. Feel free to update the ticket if the issue persists after removing that data and attempting to uninstall the plugin again.

    Thank you.
     
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    #9 cPanelMichael, May 1, 2015
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