How do you whitelist a domain in the greylisting interface?

eugenevdm.host

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Oct 21, 2019
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We have a legitimate domain that is failing greylisting. The problem, as expected, is the domain is not always using the same IP address to send. In fact, it's quite aggressively changing the IP address but it's a legitimate service from a legitimate sender, and more importantly, going to a paying client of ours.

I have read the documentation page here:

I followed the link to what appears to by WHM/cPanel's "Common Providers'" list here but our client's client's sender domain isn't there:

I need to whitelist my own domain. How do I do that?

This is how it's done with Virtualmin, surely this should be possible with WHM? What am I missing?

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cPRex

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