How fix 502 Bad Gateway and API request failed

lilmerhnuel

Registered
Sep 20, 2020
1
0
0
public_html
cPanel Access Level
Website Owner
Hello, i really need a help on the above mentioned, i tried accessing my website and i got a 502 bad gateway text on the HTML of my website, its a wordpress site shared hosting with Bluehost, i logged into my cPanel and the loading took so long to display each directory i enter in my File manager. I cant view some files or edit rather and at the top i gets an error message saying "The API request failed with the following error: 0 - Unknown Error."

I contacted the admins on support page of my host and they told me they were able to identify an issue with my server. Later on today i tried accessing my site to see if issue is resolved and i got "This site can’t be reached searstrades.com refused to connect."

My website is searstrades.com and problem started yesterday. Please help, below are some screenshots i took of my issue.
 

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andrew.n

Well-Known Member
Jun 9, 2020
930
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EU
cPanel Access Level
Root Administrator
Since this is a shared hosting you should contact BlueHost again. This seems to be an issue on the server side which you can't fix unfortunately.
 

cPanelLauren

Product Owner II
Staff member
Nov 14, 2017
13,274
1,295
313
Houston
Is there a reason the A record for the domain is pointed to 127.0.0.1? IF you didn't make this modification, I would agree that you need to speak with your provider.