How is possible, that user can delete systemfolder via FTP?

[musti19]

Hello,
i have 2 customers they have deleted the system folders via ftp.
The directory like: mail,public_html
How is this possible? How can i fix this?

and how can i restore /renegerate this system folder this?

thank you

 

[PlotHost]

You can restore the accounts if you have backups or re-create the accounts.

 

[ThinIce]

This is possible because the user has control over these folders as they are under their ownership within their home directory, I know how frustrating it is however when a client with a badly configured web publishing program manages to wipe out their account several times in a row. Still, I suppose that's what backups and t&c clauses that allow you to charge for fixing client mistakes are for

 

[musti19]

is this avoidable ?
Because other panels have no problem with it.

 

[ThinIce]

Totally avoidable by user education (i.e using sub ftp/web disk accounts locked to public_html to publish, not deleting things they don't know the purpose of) and not using crap web publishing software

Perhaps more relevant to what you're asking, no there isn't a configuration you can change to make the issue go away. Out of interest are you doing general hosting or are you managing a cPanel machine that contains a number of sites to which various members of staff have access?

 

[cPanelMichael]

Hello

You could create an individual FTP account for the user that does not have access to directories above public_html. However, the user would have to be directed to use that FTP account instead of the cPanel username. The following feature request may be of interest to you:

Per Account Ability to deny forms of file management

Thank you.