How many emails are too many?

[cwilson91]

So a general question, hope I can get an answer.
When accessing Webmail, Login will either 1 fail, or when it does login it says it's having issues syncing.
Also another scenario is when you access the Webmail emails are "disappearing" or not syncing past a certain point.
I Know it's a email load issue, due to the pure amount of email's or size. I am wondering how much is "too much" emails for the Webmail to "handle" I use quotations because I am personally nonchalant about it, I keep my emails cleaned up. But a few of my customers are calling and ripping my head off for "deleting" their emails and or disabling their emails, and get huffy when I say "Hey you have too many emails" "how many is too many" "ummm........ This many?". I simply zip and extract the emails and give them a new cur Directory and Viola Wamo chango it's fixed.. But I cannot pinpoint a certain number, or size to tell them. If you can help that would be phenomenal!
Also If you can assist with removing squierrel mail, or point me in the right direction I will bow for you. . . .

 

[cPanelLauren]

Hi @cwilson91


Thre really isn't an answer to the how much is too much question because it depends on your server, the resources available, the number of accounts, and business of your mailserver. What you might want to do is set limits for accounts: Email Accounts - Version 74 Documentation - cPanel Documentation

You could also be hitting some memory limits you'd need to look at /var/log/maillog or for webmail specific logging:

Horde:

Enable by doing the following:

vi /usr/local/cpanel/base/horde/config/conf.php

Then change to match the following:

$conf['log']['enabled'] = true;
$conf['log']['priority'] = 'DEBUG';

Actual log is located at: /home/$user/.cphorde/horde.log


Roundcube:

logs:

/var/cpanel/roundcube/log/errors

/var/cpanel/roundcube/log/sendmail

To remove Squirrelmail you can go to WHM>>Server Configuration>>Tweak Settings -> Enable SquirrelMail -> set this to Off this won't remove the SquirrelMail RPM but it will disable it for users.

Thanks!

 

[DennisMidjord]

How much is too many?
When have an email that's used for logs (lfd emails, domain registry and so on), and this account has taken up more than 10GB of space with no issue.