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how to access "home directory"?

Discussion in 'General Discussion' started by fuldfk, Jan 23, 2005.

  1. fuldfk

    fuldfk Member

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    i have a problem here.

    i paid a hosting which used cpanel for their customer.
    i'm not a reseller..,
    i'm just a cpanel user, so i think i dont have access to the "home directory"

    i have an account with 10 gigabyte space
    recently, i made some "home directory" backup
    and it eating my space. now i dont have any space left...

    on my cpanel account, its written like this :

    but when i click the
    [​IMG]
    Disk usage

    icon

    i see my disk usage is still much space empty..., not even a half of it being used. and thats what it should be.

    it must be my backup which made my disk usage became full.
    so, i need to delete those useless backups. but i dont know how to access the "home directory".

    i have the ssh access / shell access. but how to use it??
    please answer my question.

    if it sounds a stupid question, then just give me the link to the appropriate article, which can solve my problem.

    thanks
     
  2. fuldfk

    fuldfk Member

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    this is some details of my cpanel account :
     
  3. sawbuck

    sawbuck Well-Known Member

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  4. fuldfk

    fuldfk Member

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    still confusing me..
    is there any direct solution?
     
  5. elleryjh

    elleryjh Well-Known Member

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    You can use FTP to delete the files

    You can use cpanel's file manager to delete the files - just remember to emty the transh after you're done.

    You can download PuTTY as suggested above, learn unix commands and delete those files.


    If you're not sure how to any of the above, your host should be able to tell you how.
     
  6. fuldfk

    fuldfk Member

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    yes. i know ftp, and how to deal with it
    but i cant see any "home directory"
    and i browse all folders trough ftp but i cant see any backup files i've made.

    and my hosting provider are just quit stupid when i asked them to solve my problem, they dont know how to fix it
     
  7. elleryjh

    elleryjh Well-Known Member

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    Your home directory is the topmost directory that you can access in the cPanel file manager and FTP.

    cPanel also has a disk usage feature that can tell you where the bulk of disk space is being used.

    I can take a look at your account, just pm me or AIM: elleryjh
     
  8. dalem

    dalem Well-Known Member
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    Time to get a new host :)

    when you first log into FTP that is your home directory your backups if any would be right there as well

    kinda a waste save backups on the same drive that you site is on
     
  9. fuldfk

    fuldfk Member

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    well i see...,
    now i understand, thanks for the info.
    but still, i cant get the backup file when firstly i logon to ftp

    yup i made a mistake on this..
     
  10. fuldfk

    fuldfk Member

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    do you have yahoo messenger ?
     
  11. fuldfk

    fuldfk Member

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    i think this is the problem.., i cant empty my trash !
    when i tried to emptying my trash it is said :

     
  12. dalem

    dalem Well-Known Member
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    you will need to contact your host to fix the file permissions
     
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