Hello,
I have been seeing a few messages showing as rejected in my server's Mail Delivery Reports. The reason for the rejections is a SPF checking failure of the sender.
Example:
"SPF: 66.43.20.52 is not allowed to send mail from sm.ancestry.com"
I realize that this is a misconfiguration of the sender's SPF record which should be fixed and technically my cPanel server is operating as expected.
I am attempting to determine how to whitelist this sender's server so the SPF record for them is not checked.
I have researched on this forum and on google but can't find a solution.
I have tried adding the sending server's ip to the Exim lists "Sender verification bypass IP addresses" and "Whitelist: IP addresses that should not be checked against RBLs" but neither worked.
Any ideas or suggestions would be appreciated.
Ryan
I have been seeing a few messages showing as rejected in my server's Mail Delivery Reports. The reason for the rejections is a SPF checking failure of the sender.
Example:
"SPF: 66.43.20.52 is not allowed to send mail from sm.ancestry.com"
I realize that this is a misconfiguration of the sender's SPF record which should be fixed and technically my cPanel server is operating as expected.
I am attempting to determine how to whitelist this sender's server so the SPF record for them is not checked.
I have researched on this forum and on google but can't find a solution.
I have tried adding the sending server's ip to the Exim lists "Sender verification bypass IP addresses" and "Whitelist: IP addresses that should not be checked against RBLs" but neither worked.
Any ideas or suggestions would be appreciated.
Ryan