Hello folks,
We are currently running a WHM/Cpanel server on a VPS. The local server is the email server. We have SPF and DKIM configured for the domain and DMARC published. This is working well.
We also use a third party software-as-a-service for our professional services and they send out emails using one of our email addresses using our domain name (e.g. [email protected]) to our clients. Since we have published DMARC for the domain, those emails sent by the third party are being rejected by the receiving servers. How do we fix this problem?
is this only a matter of adding their server IP address in our SPF record for the domain? If yes, what would be configuration? The current SPF record is:
v=spf1 ip4:xxx.x.xxx.xxx +a +mx ~all
Is there anything else we need to do?
Thanks for help.
We are currently running a WHM/Cpanel server on a VPS. The local server is the email server. We have SPF and DKIM configured for the domain and DMARC published. This is working well.
We also use a third party software-as-a-service for our professional services and they send out emails using one of our email addresses using our domain name (e.g. [email protected]) to our clients. Since we have published DMARC for the domain, those emails sent by the third party are being rejected by the receiving servers. How do we fix this problem?
is this only a matter of adding their server IP address in our SPF record for the domain? If yes, what would be configuration? The current SPF record is:
v=spf1 ip4:xxx.x.xxx.xxx +a +mx ~all
Is there anything else we need to do?
Thanks for help.