Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

How to add Phone Number Extensions in Shared Address Book?

Discussion in 'Workarounds and Optimization' started by Lisaweb, Jun 6, 2018.

  1. Lisaweb

    Lisaweb Member

    Jun 27, 2007
    Likes Received:
    Trophy Points:
    Searched the web and can't find an answer to this question. So thought I'd try you cPanel gurus.

    I am using the Horde Shared Address Book and syncing it to the employee's phones via CardDav. But the system will not allow me to enter telephone extensions into the phone number fields, using established protocol for them (i.e, "555-555-5555,,,,103") but I get the following error:

    "You must enter a valid phone number, digits only with an optional '+' for the international dialing prefix"

    and it won't save. Does anyone know of a fix or workaround for this?
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Apr 11, 2011
    Likes Received:
    Trophy Points:
    cPanel Access Level:
    Root Administrator

    This is a limitation of the Horde software. The phone number can not include commas. This is noted on the following enhancement request on the Horde website:

    Tickets :: [#12107] Allow commas in phone number fields for pauses.

    Thank you.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice