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How to allow users to access to WHM or cPanel without entering the port?

Discussion in 'General Discussion' started by alphareseller, Jul 1, 2011.

  1. alphareseller

    alphareseller Member

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    Hi,

    My current setting for WHM/cPanel will require users to enter port number (2086/2087 or 2082/2083) when the accessing to WHM/cPanel. Is there any way that I can remove the port from the URL (https://whm.mysite.com)?

    Thank you very much for your help!!
     
    #1 alphareseller, Jul 1, 2011
  2. fi77i

    fi77i Well-Known Member

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    Did you try with these?
    They should work.

    mystite.com/cpanel
    mysite.com/whm
     
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    #2 fi77i, Jul 1, 2011
    Last edited: Jul 1, 2011
  3. alphareseller

    alphareseller Member

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    if I use /cpanel or /whm, it will be redirected back to the URL with port number.
     
    #3 alphareseller, Jul 1, 2011
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

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    If you have proxy subdomains set in WHM > Tweak Settings, it should work to use whm.domain.com or cpanel.domain.com automatically. Here are the settings:

    These simply need to be enabled to "On" in that area, then Tweak Settings saved for those changes.
     
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    #4 cPanelTristan, Jul 1, 2011
  5. alphareseller

    alphareseller Member

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    Yes, I have both settings "on" under Tweak Settings. this is the first place I checked.
     
    #5 alphareseller, Jul 1, 2011
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Twitter:
    Are you receiving a specific error message when attempting to access cPanel or WHM via the proxy subdomains option?

    You can check the Apache error log while attempting to access them to find an exact error message:

    Code:
    /usr/local/apache/logs/error_log
    Thank you.
     
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    #6 cPanelMichael, Jul 4, 2011
  7. alphareseller

    alphareseller Member

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    the error log is showing below message:

    [Tue Jul 05 17:41:29 2011] [error] [client xx.xxx.xx.xxx] Invalid method in request \x16\x03\x01
    [Tue Jul 05 17:41:29 2011] [error] [client xx.xxx.xx.xxx] File does not exist: /usr/local/apache/htdocs/501.shtml
     
    #7 alphareseller, Jul 5, 2011
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Twitter:
    Please open a support ticket so we may investigate this further for you:

    Submit A Ticket

    Thank you.
     
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    #8 cPanelMichael, Jul 6, 2011
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