Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

How to backup and restore a user's password?

Discussion in 'Data Protection' started by nptech, May 21, 2008.

  1. nptech

    nptech Registered

    Joined:
    Sep 1, 2007
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    51
    I've recently had trouble with roundcube email which necessitated the deletion and recreation of a user email account.

    While cPanel techs assisted me with the work, I am not certain how they managed to retain the user's password in restoring the individual email user account.

    Can anyone in this forum provide guidance on how to backup and restore a user account (email particularly) while maintaining the user's password?
     
  2. brianoz

    brianoz Well-Known Member

    Joined:
    Mar 13, 2004
    Messages:
    1,146
    Likes Received:
    6
    Trophy Points:
    168
    Location:
    Melbourne, Australia
    cPanel Access Level:
    Root Administrator
    User email passwords are stored in the shadow file in the account's etc directory. Look for a directory named after the domain, and all should be fairly obvious from there.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice