How to block nonsense mail from entering inbox

xchiazyx

Member
Apr 6, 2016
8
0
1
Singapore
cPanel Access Level
Root Administrator
Hi All,

My company had been a target of ransomware, mail asking for payment with a attachment on it, open it and become rocky file. Those ransomware mail when to inbox and not junk mail, even hotmail and google mail are used by those hacker. I need to manually blacklist these mail in cpanel and it have been going for almost a week, check with you guy is that anyway to stop all this mail from entering inbox.

Thanks alot!
 

keat63

Well-Known Member
Nov 20, 2014
1,916
263
113
cPanel Access Level
Root Administrator
Find a common phrase in the email, and create an account level filter in the users cpanel.
This should stop them for the whole domain.

Or if you just want to protect a single email address, then user level filtering.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello,

Yes, as mentioned, email filters are a good way to block email from specific senders or to block messages with specific content.

Thank you.