How to change Use the system-wide default threshold (5)?

David P.

Member
May 19, 2019
10
2
3
FL
cPanel Access Level
Root Administrator
Is there a way to change the above setting for all e-mail accounts under the one cpanel account? without going through each e-mail account and fixing the spam filters.

This setting is seen if you go into webmail for an email box and then go to spam filters, I did go to cpanel -> mail -> spam filters, but it doesn't reflect on each of the mail boxes.
 
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cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
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Hello @David P.,

If you update the required_score value using cPanel >> Spam Filters >> Adjust Spam Threshold Score, then the change automatically applies to the entire cPanel account (e.g. all of it's email accounts).

From Webmail, clicking on Spam Filters brings you to the control for the Spam Auto-Delete Threshold.

These are two separate configuration options. Let me know if you have additional questions.

Thank you.
 

David P.

Member
May 19, 2019
10
2
3
FL
cPanel Access Level
Root Administrator
I have the spam threshold changed, but how do I change the option as well for all accounts, because with the spam threshold set the other option did not change.

I do have a question why does spam delete have value if it's disabled under the spam filter settings in cpanel?
 
Last edited:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,213
363
Hello David,

Can you upload a screenshot demonstrating what you see in the cPanel UI so we can get a better idea of what you are seeing?

Thank you.
 

4u123

Well-Known Member
PartnerNOC
Jan 2, 2006
931
21
168
I'd also like to know how to change the default Spam Threshold Score from 5 and make sure this change is reflected in all accounts. Is there a way to do this?

I note in the Exim config there are three spam score threshold options. One for "Reject" (at smtp time), one for "Ratelimit" and one for "Bounce". There is no option to set the default "Spam Threshold Score" which is used by SpamAssassin to rewrite the subject and still deliver the message.

The default is set to 5 and I can't find a way to change the default - or to set this on mass for all users. I did some checking and I read that you can change /etc/mail/spamassassin/local.cf file for example...

Code:
#   Set the threshold at which a message is considered spam (default: 5.0)
 
 required_score 8.0
This doesn't seem to have made any difference in my case.

I'd be very surprised if cpanel hasn't provided some option to change the default threshold score, since the Spamassassin integration has been in their product since the start. This would seem to be a pretty basic requirement.
 

4u123

Well-Known Member
PartnerNOC
Jan 2, 2006
931
21
168
In the end I did this....

1. Create a user_prefs file with the desired score
2. Upload it to a web accessible location so it can be downloaded by the following script...

Code:
#! /bin/sh

cd /root/cpanel3-skel
rm -rf .spamassassin
mkdir .spamassassin
cd /root/cpanel3-skel/.spamassassin
wget --user=username --password=password https://www.mydomain.com/files/user_prefs

cd /home
for user in `ls /var/cpanel/users`
do
     test ! -d $user && continue

    rm -rf /home/$user/.spamassassin

    cp /root/cpanel3-skel/.spamassassin /home/$user/ -R
    chown -R $user:$user /home/$user/.spamassassin
    

     echo $user updated
done
I used the /root/cpanel3-skel directory in order to ensure the .spamassassin directory and user_prefs file is copied to all new accounts going forward and the script updates all current users with the user_prefs file.