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how to cleanup plesk's secure.domainname leftover user

Discussion in 'Migrate to cPanel' started by aww, Dec 17, 2011.

  1. aww

    aww Well-Known Member

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    We've imported several plesk accounts and it seems that cpanel created users that can only be seen under /var/cpanel/users for secure.domainname and www.securedomainname

    The secure part of the imported sites were never used and would be safe to delete, which I'd like to do because those "fake" users are screwing up shell scripts.

    However I cannot find them listed under any of the web UIs or even as subdomains under the users.

    WHM lists (some) of them under List Subdomains but they do not appear anywhere under the user's account.

    Domain User Subdomain
    example.com example secure.example.com

    Thanks for any advice on the proper way to nuke them.
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Could you please submit a ticket using WHM > Support Center > Contact cPanel or via the link in my signature for us to investigate this further? Please post the ticket number here upon opening one. Thanks!
     
  3. aww

    aww Well-Known Member

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    Really? This has never been encountered before? Mind blown.
     
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    I did not see an internal case about the issue when I searched previously. As such, we need a ticket if there does not happen to be a case already to ensure it is fixed in future versions of our transfer scripts. Please open up a ticket so we can get this settled for you. Thanks a bunch!
     

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