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How to clear INDEX OF/ on my webpage

Discussion in 'General Discussion' started by Love, Feb 28, 2017.

  1. Love

    Love Registered

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    Location:
    Uyo, Nigeria
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    Website Owner
    Am new to Cpanel and web design generally

    On Saturday 25/2/2017, I edited my site, changed the css and html file names, it is a STATIC WEBPAGE, then refreshed the page and what I saw was INDEX OF on my site. I couldn't return to the old names as I forgot them.
    On Sunday, I emailed the hosting company to
    1.reset my domain to default and delete all files and folders, and if possible too
    2. transfer my domain to another server.

    I don't know if they also carried out option 2, but I noticed the files were no more, so I believe the domain was refreshed(option 1). But on uploading the files again with the instruction they sent me by using FTP software Filezilla, I still noticed the INDEX OF/ and that's what is still showing when anybody accesses the site.

    Before, I was able to use FTP to access my directory, but now anytime I try to access my files using Filezilla FTP it throws an error thus:
    FAILED TO RETRIEVE DIRECTORY LISTING.

    Attached is a pics showing what visitors see on my page
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

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    It sounds like they moved your account as you requested. You should get back in touch with them about your concerns.
     
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