How to contact cPanel support?

Frankc

Well-Known Member
Jun 18, 2005
105
1
168
After a quota problem WHM and cPanel services went down on production server while websites and ssh still working.

With the WHM and email down I cannot log a support ticket or create an account at cpanel support.

The problem is as follows but how can I get some support please (I am still busy after 19 hours and tried anything from upcp --force, reinstall yum and perl etc etc)

[email protected] [/]# /etc/init.d/cpanel restart
Stopping tailwatchd: Undefined subroutine &Cpanel::Env::clean_env called at /usr/local/cpanel/libexec/tailwatchd line 18.
[FAILED]
Stopping cPanel services: [ OK ]
Stopping cPanel dav services: [ OK ]
Stopping cPanel queue services: [ OK ]
Stopping cPanel brute force detector services: [ OK ]
Stopping cPanel log services: [FAILED]

Starting cpanel:
Undefined subroutine &Cpanel::PsParser::get_pids_by_name called at /usr/local/cpanel/Cpanel/Kill.pm line 58.
 

Frankc

Well-Known Member
Jun 18, 2005
105
1
168
Problem is I need access to my email accounts to create a support account or get a reply from customer service. cry cry hehe