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How to copy a WHM account

Discussion in 'General Discussion' started by tehsinjan, Apr 5, 2007.

  1. tehsinjan

    tehsinjan Registered

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    When I try to copy all my accounts in a WHM I receive the following message:
    Fetching Domain Information... The remote server 74.222.1.120 unexpectedly terminated the connection. (wrong port or connection not allowed from this server?)
    Trace Output: (ssh: connect to host 72.29.95.142 port 22: Connection refused


    sshdisconnectproblem
    )
    Done

    BELOW IS THE LOG
    Packaging the account... The remote server 72.29.95.142 unexpectedly terminated the connection. (wrong port or connection not allowed from this server?)
    Trace Output: (ssh: connect to host 72.29.95.142 port 22: Connection refused


    sshdisconnectproblem
    )
    Done

    CAN ANY ONE GUIDE ME WHATS WRONG?
    HOW TO COPY FROM OTHER WHM. I DONT HAVE ROOT ACESS THERE. I ONLY HAVE ACCESS TO RESELLER ACCOUNT THERE. HERE I HAVE ROOT ACCESS.
     
    #1 tehsinjan, Apr 5, 2007
    Last edited: Apr 5, 2007
  2. david510

    david510 Well-Known Member

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    Make a backup of the account from the remote cpanel, from the cpanel backup area. Download it to your local machine. Upload this backup file into /home of your new server. Login as root to the new server. Run this command to restore the account.

    /scripts/restorepkg username

    where username is the account username.
     
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    #2 david510, Apr 5, 2007
  3. david510

    david510 Well-Known Member

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    You may also check with host the port on which the SSH is running on the remote server. Seems ssh is not on port 22.
     
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    #3 david510, Apr 5, 2007
  4. ramprage

    ramprage Well-Known Member

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    sh: connect to host 72.29.95.142 port 22: Connection refused

    WHM copy function works over SSH, you need to ensure the target system has the SSHD service running and you have the right port specified.
     
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    #4 ramprage, Apr 5, 2007
  5. brianoz

    brianoz Well-Known Member

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    I don't use ssh for copying these, I don't trust the remote host not to grab my ftp password - paranoia I know, they're not really out to get me!

    What I do:

    Go into the customer cpanel and make a full backup, wait for it to finish
    Right-click "copy link" on the backup when finished
    Log into the new machine where the account will end up over ssh
    cd /home
    wget (PASTE)
    Go to WHM "Restore a Full backup/cpmove"
    enter the account name and press go

    This works very reliably. The alternative, WHM Copy account can be very unreliable for some reason, not sure why. I haven't tested out WHM Reseller's copy account but that would be another option if you're not root on your server.
     
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    #5 brianoz, Apr 6, 2007
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