How to create Reverse PTR Record in cPanel

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Re: ho to create Reverse ptr Record in Cpanel

Hello :)

You will need to contact your data center or hosting provider and request they setup RDNS for your IP addresses. You can only add these records yourself if your data center/hosting provider has delegated this ability to your server. If that's the case, there is a guide on this here:

Configure Reverse DNS in WHM

Thank you.
 

mahesh123

Well-Known Member
Nov 2, 2013
50
0
6
india
cPanel Access Level
Root Administrator
Dear sir

i follow that document but i getting error

[email protected] [~]# host 103.15.62.67
;; Question section mismatch: got 10.0.0.10.in-addr.arpa/PTR/IN
;; Question section mismatch: got 10.0.0.10.in-addr.arpa/PTR/IN
;; Question section mismatch: got 10.0.0.10.in-addr.arpa/PTR/IN
;; Question section mismatch: got 10.0.0.10.in-addr.arpa/PTR/IN
;; connection timed out; no servers could be reached
[email protected] [~]# host 10.0.0.10
Host 10.0.0.10.in-addr.arpa not found: 2(SERVFAIL)
My Cpanel having nat functions


help me sir


thank you ..
 
Last edited:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Could you let us know if you contacted your data center/network provider to ensure they have delegated this ability to your server?

Thank you.
 

mahesh123

Well-Known Member
Nov 2, 2013
50
0
6
india
cPanel Access Level
Root Administrator
@cPanelMichael sir how to create rdns sir .. when i change the ns1.domain.com and ns2.infovee.com ips when i changed
getting output
[email protected] [~]# host 10.0.0.10
Host 10.0.0.10.in-addr.arpa/PTR/IN domain.com
sir
but when i changed nameserver ips my theme not attached with whmcs ....help me..
now i am using nameserver ips (8.8.8.8) (8.8.4.4)
when i changed ip 10.0.0.10 the theme not attached with whmcs...


Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
We must first establish that you have been delegated the ability to setup a RDNS record by your host/data center before we can assist you further. Otherwise, setting up the record on your server will not make a difference. Could you let us know if you contacted your data center/network provider to ensure they have delegated this ability to your server?

Thank you.