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How to create subdomain for my PHP helpdesk system.

Discussion in 'General Discussion' started by faizrashid, Mar 27, 2014.

  1. faizrashid

    faizrashid Registered

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    Hi, I'm new here. How can I add my PHP Help Desk system to a subdomain?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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  3. faizrashid

    faizrashid Registered

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    Hi and thanks for the docs. I've created a sub domain according to the documentation. For example the name is sub.domain.com. When I entered the sub.domain.com address, it says that could not find sub.domain.com. However when i enter to domain.com/sub, it working just fine. I cant find what was the problem, maybe my steps when creating the sub domain are wrong?
     
  4. LostNerd

    LostNerd Well-Known Member

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    It's usually instant but don't forget that to create a subdomain, a DNS entry must be created. DNS changes can take up to 24 hours to propagate. If it isn't active within 24 hours, let us know :).

    On a side note, I always find it better if I set my DNS on my PC to Google's Public DNS as it updates faster than most ISP's. You could use 8.8.8.8 and 8.8.4.4 :)
     
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