How to create subdomain for my PHP helpdesk system.

faizrashid

Registered
Mar 27, 2014
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Hi and thanks for the docs. I've created a sub domain according to the documentation. For example the name is sub.domain.com. When I entered the sub.domain.com address, it says that could not find sub.domain.com. However when i enter to domain.com/sub, it working just fine. I cant find what was the problem, maybe my steps when creating the sub domain are wrong?
 

LostNerd

Well-Known Member
Mar 12, 2014
258
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Hastings, East Sussex, UK
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It's usually instant but don't forget that to create a subdomain, a DNS entry must be created. DNS changes can take up to 24 hours to propagate. If it isn't active within 24 hours, let us know :).

On a side note, I always find it better if I set my DNS on my PC to Google's Public DNS as it updates faster than most ISP's. You could use 8.8.8.8 and 8.8.4.4 :)