How to delete cPanel favicon on website?

CRST

Registered
Mar 22, 2017
4
0
1
ITALY
cPanel Access Level
Root Administrator
Hello, i have uploaded my website but when i open it on the top exit the cpanel logo...
i67.tinypic.com/6oft00.png
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello,

Does a favicon.ico file exist in the document root of the website? What version of cPanel is installed on the system, and are you able to reproduce the issue across multiple websites?

Thank you.
 

CRST

Registered
Mar 22, 2017
4
0
1
ITALY
cPanel Access Level
Root Administrator
Hello,

Does a favicon.ico file exist in the document root of the website? What version of cPanel is installed on the system, and are you able to reproduce the issue across multiple websites?

Thank you.
Thank you for your reply , there is not favicon.ico ( only favicon.ico it's the file of my internal panel of website ) and what you mean for document root ? I manage all from "Cpanel File Manager"

the version of cpanel is 62.0.17

Other website don't have this problem.

The only thing i'm thinking may be it's before to put my website i have activated the site publisher...

But i have deleted all file in public_html... and it's in this situation from days..
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello,

Try clearing your browser cache to see if the issue persists. If so, could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.