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How to disable 2FA after phone app got deleted by accident

Discussion in 'General Discussion' started by numarketing, Jun 27, 2016.

  1. numarketing

    numarketing Member

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    Hi Guys
    Need help with my WHM
    I have a WHM with 2FA (two factor authentication ) enabled and had a google authenticate app on my iphone 6.#
    Today, i accidentally lost my data on my iphone and could not restore my iphone and i dont have the backup of iphone.
    now I cannot get into my whm with 2FA as it ask for code every time i try. I can still logon to my VPS with ssh, anyone cam tell me how to either disable my 2FA with ssh
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    numarketing likes this.
  3. numarketing

    numarketing Member

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    Thanks alot for the quick help
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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  5. numarketing

    numarketing Member

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    yes,
    it was brilliant, but i have another issue, i have another vps with same problem, but for this vps i dont have ssh excess aswell. anyway to disable the 2fa
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    You will need to restore SSH access first, before enabling/disabling two-factor authentication. You may need to consult with your hosting provider or data center for help with restoring SSH access if both SSH and WHM are inaccessible.

    Thank you.
     
  7. numarketing

    numarketing Member

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    Thanks again
     
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