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How to disable helo check for a domain

Discussion in 'E-mail Discussion' started by Imai, Sep 10, 2009.

  1. Imai

    Imai Well-Known Member

    Aug 11, 2003
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    I please need some urgent assistance.
    One of my clients is not able to receive very important mails from a particular domain.

    Obviously the domain has DNS issues but the client has to receive mails from this domain at all costs.
    Currently the mails get bounced with:

    ...rejected MAIL <>: Access denied - Invalid HELO name (See RFC2821

    I do not wish to disable Helo check for all domains, I wonder if someone can assist me disable Helo check for this sender domain only
    Thank you
  2. MattCurry

    MattCurry Well-Known Member

    Aug 18, 2009
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    Houston, Tx
    disable helo check


    I am sorry to hear that you are running in to and issue, I believe that in this case your best course of action would be to put in a ticket via the link at the bottom of this post. That way we could get a closer look at this issue. Please let me know if you have any other questions.

    Thank you,
    Matthew Curry

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