How to enable ssl for mail services for customer's domain?

electric

Well-Known Member
Nov 5, 2001
790
11
318
Hello,

We are going to be migrating about customers from an old cpanel server to a new cpanel server.

On the old server, the customers are using "server.hostname.com" for their incoming/outgoing mail server name, because only the server's hostname has an SSL certificate that can be used for securely connecting to POP/IMAP/SMTP.

If I understand correctly, the new AutoSSL feature included in cpanel means that the customer can get a free ssl cert for "theirdomain.com" and use it to connect securely to POP/IMAP/SMTP. (Is that correct?)

If this is correct... how can we make sure this certificate is created when their account is transferred, so the customer can start using "theirdomain.com" as the incoming/outgoing mail server name and continue to connect securely?

Thanks!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,258
463
If this is correct... how can we make sure this certificate is created when their account is transferred, so the customer can start using "theirdomain.com" as the incoming/outgoing mail server name and continue to connect securely?
Hello,

You can simply enable the AutoSSL feature and it will automatically attempt to issue a free cPanel-signed SSL certificate to the domain name (the process can take up to 48 hours). You can read more about AutoSSL and Domain TLS at:

Manage AutoSSL - Documentation - cPanel Documentation
What is Domain TLS - cPanel Knowledge Base - cPanel Documentation

Thank you.