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How to fix mismatched access has?

Discussion in 'General Discussion' started by IRZQ88, Sep 25, 2016.

  1. IRZQ88

    IRZQ88 Member

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    Hi Guys! :D

    I'm trying to install spamstopshere. The installer run succesfuly, but when I'm trying to open in it WHM plugin, it say 500: Internal Server Error and when i check the log here's the result:

    Code:
    [2016-09-26 09:45:05 +0700] info [cpsrvd] 127.0.0.1 - root "GET /json-api/listaccts HTTP/1.0" FAILED LOGIN whostmgrd: login attempt to whm with mismatched access hash
    How do i fix this? Any help would be much appriciated! Thanks :)
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I recommend first reaching out to the developer or support contact for that application to verify if it's a known issue. If you need to reset the remote access key, you can do so via:

    "WHM Home » Clusters » Remote Access Key"

    Thank you.
     
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