nakamura00

Active Member
Sep 3, 2007
29
0
51
Hi,

I got problem about package on WHM/Cpanel.

The package menu show blank.

How to fix package menu ?

My server detail:

WHM 11.28.87
CENTOS 5.6 i686 virtuozzo on server


WebHost Manager - server_1306756704698.png
 

LiNUxG0d

Well-Known Member
Jun 25, 2003
206
1
168
Gatineau, Quebec, Canada
Hi,

Are you logged in as 'root'? Perhaps you're a reseller and the packages aren't global?

If you're a "reseller" then it's possible that you may need to log in as root and edit the reseller privileges and check this:

-=-=-
Allow the reseller to use all global packages (global packages are any packages without a "_" in them)
-=-=-

Remember that if the package has a "_" in it, it can't be viewed by other resellers.

Warmest regards,
 

nakamura00

Active Member
Sep 3, 2007
29
0
51
Hi,

Are you logged in as 'root'? Perhaps you're a reseller and the packages aren't global?

If you're a "reseller" then it's possible that you may need to log in as root and edit the reseller privileges and check this:

-=-=-
Allow the reseller to use all global packages (global packages are any packages without a "_" in them)
-=-=-

Remember that if the package has a "_" in it, it can't be viewed by other resellers.

Warmest regards,
Thx for your reply.

But I'm root not reseller.

Another server node is working fine, but once server is still got problem.

I need command line to fix this issue problem.

Thanks
 

LiNUxG0d

Well-Known Member
Jun 25, 2003
206
1
168
Gatineau, Quebec, Canada
As mentioned by "Infopro"... if you go ahead and run a "ls -la" on the above folders, you should see the packages in there. If they aren't there, you'll need to re-create or copy from another server.

Regards,
 

nakamura00

Active Member
Sep 3, 2007
29
0
51
Packages should exist here:
/var/cpanel/packages/

And Features here:
/var/cpanel/features/
Thx for your reply.

I go to the package path, It's show blank package.

I must add new manual package again.

Can't restore package, I don't know why I got this issue.
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
43
348
somewhere over the rainbow
cPanel Access Level
Root Administrator
If both machines should have the same packages, you could just copy the packages from the one machine to the other:

Code:
scp -pr /var/cpanel/packages/* [email protected]:/var/cpanel/packages/
Replace servermissingpackages with the name of the server that doesn't have the packages listed.